1800 877 565

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Suite 7 Level 1 

486 Lower Heidelberg Road

Heidelberg, VIC, 3084

Discover ParagonIT

Latest News & Events

ParagonIT Launches a New Website

We’re proud to announce the revamping of our website. We want our potential clients to find the information they need easily, and for our existing clients to submit and manage support requests right from our website.

Microsoft Silver Partnership

ParagonIT is proud to announce that we are now silver Partner with Microsoft. 

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Managed IT Services For Seamless Connection

The age of digital transformation is upon us. Technology is now a key part of our businesses, and utilising cutting-edge hardware and software are revolutionising entire industries. We provide you with a range of solutions that lets you capitalise on technology to boost your company’s productivity and profit.   

 

Find out the service that fits your business requirement.

Having a Technology Emergency?

Managed IT Services

ParagonIT provides you with a dedicated team to handle all your IT requirements. We handle everything, from service desk to complex infrastructure implementation. Our aim is to cut down expenses for you and set up a seamless process that enables your organisation to focus on the core functions of the business while maximising profit and output.

At Paragon IT, we focus on proactive support. If your servers are down or the system runs into an issue, we inform you. From the time that we setup the IT infrastructure to follow ups and support, our remote assistance teams are online and available 24/7 to remove any obstacle or frustrations that you would otherwise have to undergo. Our team is only a call away for any issue that needs our attention allowing your business to thrive even in adverse situations.

ParagonIT Service Desk 

Our IT service desk engineers capable of handling a wide range of IT related issues every day. here's why we differ from other managed service providers in the industry 

In an age when help needs to arrive even before the client realizes they need it, we’re proud of our team’s capabilities to offer proactive support. We’ve established Remote Monitoring and Management (RMM) systems that allow us to stay ahead of any possible issue and automatically alerts our team. Our experienced team then handles the situation while offering friendly customer support.

Reliable

One Of our main co-values of Service Desk.Our Support Team good in quality & performance

Trustworthy

This is our next co-value of Service Desk. This simply means, able to be relied on as honest or truthful

Fast & Experienced

Service Desk Team always consist of experienced engineers 

Customer Friendly

Always be Customer Friendly 

A fully tailored break/fix offering with service levels and response times to suit your business needs and budget. ParagonIT has a network of well trained and highly skilled engineers to support your needs 24/7 anywhere in the world

 
 

ParagonIT Managed Services

Here are our services when we manage your IT requirements for you

Site Assessment and Inventory

We strive to automate most of our processes as it helps us manage your system to the best of our capability. Our reliable products and partnerships with global software providers, complemented by our experienced team, helps us provide you with unrivaled expertise and world-renowned IT solutions.

Management and Status Reporting 

We provide you with in-depth reports at the hit of a button. Stay ahead of the competition and boost productivity with our monitoring and management systems.

Automated & Reliable

We strive to automate most of our processes as it helps us manage your system to the best of our capability. Our reliable products and partnerships with global software providers, complemented by our experienced team, helps us provide you with unrivaled expertise and world-renowned IT solutions.

Proactive System Management

We integrate network monitoring with software to your business network strategy to identify performance errors and equipment failure You can keep your computers and networks running at optimal performance with minimal drag on operations when errors do occur. Restoring a business network to full functionality is easier when we can detect the damage before it spreads.

Have a Question?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

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Anti Virus Management

The digital environment that we live in is vulnerable to attack. Our antivirus solutions have been tried and tested against the latest threats. Real-time updates and access to our 24/7 help desk mean that your business is protected against cybercrime.

Web Security Management

While web access is a crucial part of knowledge sharing and communication, it is also a method of spreading malware and viruses. The cost of a malware is high with loss of productivity, loss of data and intellectual property and financial risk. Preventing of widespread infection across the organization can be done through granular controls, filters, threat intelligence monitoring or simple URL filtering

Email Security Management 

Corporate communication is the lifeline of operational efficiency. We protect sensitive data by through compliance enhancements such as securing large file transfers, real-time audit trail, complete message recall as well as securing your database. Our solutions enable secure communications via encryptions without complex programs, certificates and servers to manage.